Step one: Fill out Dignity Health's Financial Assistance Application Step two: Collect additional documents outlined in the application Step three: Mail your application and documents to the address noted on the application For answers to your questions and assistance with the process, call our Customer Service team at 888.488.7667.

Financial Assistance Policy-Plain Language Summary Read about Dignity Health's Financial Assistance Policy in layman's terms. Financial Assistance Policy Review Dignity Health's Financial Assistance Policy-from applying for support to processing your application. Financial Assistance Policy - California Addendum Review the parts of Dignity Health's Financial Assistance policy which are California specific. Amount Generally Billed (English) If you qualify for partial support from Dignity Health, learn the amounts generally billed for services at Dignity Health hospitals. Billing and Collections Policy Learn about Dignity Health's guidelines regarding billing and collections for services we provide.

Help Paying Your Bill

For services provided prior to October 4, 2025, please refer to information provided on this page. For services provided on or after October 4, 2025, please visit: Help Paying Your Bill.

UCSF Health Hyde Hospital provides several different ways to pay your bill, including online bill pay.

At UCSF Health Stanyan Hospital, we are committed to providing compassionate, high-quality care to the communities we serve. If you don't have health insurance, our financial counseling staff is here to help you to find and access government or private programs that may help you pay for health care.

The first step is to see if you are eligible for a government-sponsored health program (i.e. Medi-Cal/Medicaid, Medicare, disability). Financial counselors are available to work with you to complete the application process. If you qualify, these programs can provide access to health care and other vital social services for you and your family. If you need assistance, please call (415) 353-6140 to speak with a financial counselor.

If you are not eligible for a government program, you may qualify for Dignity Health's needs-based Financial Assistance program.

Needs-based Financial Assistance Program

English
Step one: Fill out Dignity Health's Financial Assistance Application

Step two: Collect additional documents outlined in the application

Step three: Mail your application and documents to the address noted on the application

For answers to your questions and assistance with the process, call our Customer Service team at 888.488.7667.
Russian
Step one: Fill out Dignity Health's Financial Assistance Application

Step two: Collect additional documents outlined in the application

Step three: Mail your application and documents to the address noted on the application

For answers to your questions and assistance with the process, call our Customer Service team at 888.488.7667.
Simplified-Chinese
Step one: Fill out Dignity Health's Financial Assistance Application

Step two: Collect additional documents outlined in the application

Step three: Mail your application and documents to the address noted on the application

For answers to your questions and assistance with the process, call our Customer Service team at 888.488.7667.
Spanish
Step one: Fill out Dignity Health's Financial Assistance Application

Step two: Collect additional documents outlined in the application

Step three: Mail your application and documents to the address noted on the application

For answers to your questions and assistance with the process, call our Customer Service team at 888.488.7667.
Traditional-Chinese
Step one: Fill out Dignity Health's Financial Assistance Application

Step two: Collect additional documents outlined in the application

Step three: Mail your application and documents to the address noted on the application

For answers to your questions and assistance with the process, call our Customer Service team at 888.488.7667.

Learn More About Dignity Health's Financial Assistance Program

English
Financial Assistance Policy-Plain Language Summary
Read about Dignity Health's Financial Assistance Policy in layman's terms.

Financial Assistance Policy
Review Dignity Health's Financial Assistance Policy-from applying for support to processing your application.

Financial Assistance Policy - California Addendum
Review the parts of Dignity Health's Financial Assistance policy which are California specific.

Amount Generally Billed (English)

If you qualify for partial support from Dignity Health, learn the amounts generally billed for services at Dignity Health hospitals.

Billing and Collections Policy
Learn about Dignity Health's guidelines regarding billing and collections for services we provide.
Russian
Financial Assistance Policy-Plain Language Summary
Read about Dignity Health's Financial Assistance Policy in layman's terms.

Financial Assistance Policy
Review Dignity Health's Financial Assistance Policy-from applying for support to processing your application.

Financial Assistance Policy - California Addendum
Review the parts of Dignity Health's Financial Assistance policy which are California specific.

Amount Generally Billed (English)
If you qualify for partial support from Dignity Health, learn the amounts generally billed for services at Dignity Health hospitals.

Billing and Collections Policy
Learn about Dignity Health's guidelines regarding billing and collections for services we provide.
Simplified-Chinese
Financial Assistance Policy-Plain Language Summary
Read about Dignity Health's Financial Assistance Policy in layman's terms.

Financial Assistance Policy
Review Dignity Health's Financial Assistance Policy-from applying for support to processing your application.

Financial Assistance Policy - California Addendum
Review the parts of Dignity Health's Financial Assistance policy which are California specific.

Amount Generally Billed (English)
If you qualify for partial support from Dignity Health, learn the amounts generally billed for services at Dignity Health hospitals.

Billing and Collections Policy
Learn about Dignity Health's guidelines regarding billing and collections for services we provide.
Traditional-Chinese
Financial Assistance Policy-Plain Language Summary
Read about Dignity Health's Financial Assistance Policy in layman's terms.

Financial Assistance Policy
Review Dignity Health's Financial Assistance Policy-from applying for support to processing your application.

Financial Assistance Policy - California Addendum
Review the parts of Dignity Health's Financial Assistance policy which are California specific.

Amount Generally Billed (English)
If you qualify for partial support from Dignity Health, learn the amounts generally billed for services at Dignity Health hospitals.

Billing and Collections Policy
Learn about Dignity Health's guidelines regarding billing and collections for services we provide.

List Of Participating Providers

Dignity Health's Financial Assistance Policy covers hospital services, including those provided by employees at each hospital facility. View our list of covered physicians.

Non-hospital services provided by physicians (other than resident physicians, where applicable) within UCSF Health Stanyan Hospital facilities are not covered by the Financial Assistance Policy, unless those physicians are listed in the document linked above.

View our list of physicians not covered by the Financial Assistance Policy.

Please note: Under California law, emergency physicians who are contracted by UCSF Health Hyde Hospital to work in the emergency department of the hospital are required to maintain their own discount and charity care policies.

Additional Resources

Covered California
Marketplace for individuals and small businesses to find affordable coverage in California (Affordable Care Act)

COBRA
An employee's guide to health benefits under COBRA

Medi-Cal
Free or low-cost health coverage for children and adults with limited income and resources

Help Understanding Your Bill

View a sample bill from UCSF Health Stanyan Hospital, along with details about the information it contains.

Billing FAQ

Provided below is a list of Frequently Asked Questions for payment to Stanyan.

Billing & Payment

UCSF Health Stanyan Hospital Online Business Office was created to provide you with information about the hospital.

Help Paying Your Bill

Needs-based Financial Assistance Program

Learn More About Dignity Health's Financial Assistance Program

List Of Participating Providers

Additional Resources

Related pages

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