Important update: Hyde Hospital and Stanyan Hospital have a new medical record and billing system.
For services provided prior to October 4, 2025, please refer to information provided on this page. For services provided on or after October 4, 2025, please visit: UCSF Health Medical Records.
The Health Information Management Department, or Medical Records, at UCSF Health Hyde Hospital maintains complete and accurate patient data. It's available to you at your request.
How Long Does It Take?
Our staff will notify you when your records are ready for inspection, and set up an appointment. You can review your records in the Health Information Management Department under visual supervision. Appropriate photo I.D. is required to maintain patient privacy. There is no cost to inspect your records.
To view your records, please call (415) 353-6310 to make an appointment.
Limitations of the Law
- Psychiatric records: The hospital may deny a medical records request if the physician/provider believes there may be significant adverse consequences of disclosure. If this occurs, the patient may name a licensed physician, psychological or social worker to inspect or receive copies.
- Parent or Guardian: The hospital may deny access to a parent or guardian when disclosure may have a detrimental effect on the treatment relationship with the minor.
- Alcohol/drug abuse records: Federal regulations place some additional limitations on access to these records. These limitations are the same as those referenced in "psychiatric records."